Guides
Useful answers for the systems, decisions, and people behind your vacation-rental business.
26 Guides
Vacation Rental Operations
Stop forwarding every booking by hand. See how to set up and test one cleaner handoff for a vacation rental, including date changes, cancellations, and readiness checks.
Read the GuideRevenue Strategy
Vrbo’s 12% host commission changes your payout. Compare guest totals with Airbnb, avoid a rushed rate increase, and check PMS markups before adjusting prices.
Read the GuidePlatform Strategy
Airbnb's new house rules apply to bookings made November 20, 2026 or later. See what hosts can ask at checkout and what to check in your listing.
Read the GuideProperty Management Systems
Sync Airbnb and Vrbo calendars in both directions with iCal. Follow the setup steps, verify booked dates, and troubleshoot refresh delays and calendar blocks.
Read the GuideProperty Management Systems
Learn how to set up a vacation rental PMS around pricing, guest messages, turnovers, and control. Practical best practices for co-hosts and property managers.
Read the GuideVacation Rental Operations
Learn how co-hosts can use AI with PMS data to review booking gaps, guest questions, and reviews while keeping pricing and operating decisions in human hands.
Read the GuideVacation Rental Operations
Check your property's jurisdiction, sleeping areas, and parking against Charleston County's proposed STR rules, with sources and questions to confirm.
Read the GuideVacation Rental Operations
Review 18 vacation rental PMS settings for pricing, calendars, guest messages, access, turnovers, and reporting. Test the setup around your property rules.
Read the GuideCo-Host Growth
Estimate co-hosting commissions using property count, booking revenue, and commission rates. Compare scenarios with a free calculator and realistic assumptions.
Read the GuideShort-Term Rental Operations
Assess whether your PMS supports booking opportunities, guest messages, and reliable handoffs. Use five practical checks before adding tools or changing platforms.
Read the GuideGuest Experience
Automate routine guest messages and turnover updates around reservations. Keep exceptions, property readiness, and important decisions with your local team.
Read the GuideGuest Experience
Handle a difficult Airbnb stay with clear records, professional follow-up, and a calm review response. Check policy before requesting removal.
Read the GuideVacation Rental Operations
Build repeatable workflows for guest messages, calendars, pricing reviews, and turnovers as you add properties. Keep exceptions and decisions with your team.
Read the GuideVacation Rental Operations
Help guests see why your vacation rental fits their trip. Improve listing clarity, guest communication, arrival details, and the experience behind your reviews.
Read the GuideOperations
Manage multiple vacation rentals with repeatable guest communication, calendar checks, turnover assignments, and clear human follow-up for exceptions.
Read the GuideOperations
Turn a connected PMS into dependable property workflows. Define triggers, task ownership, sources of truth, and exception handling, then test a full reservation.
Read the GuideOperations
Compare guest totals and host payouts after Airbnb service-fee changes. Use your actual fee rate, booking pace, and property goals before adjusting prices.
Read the GuideRevenue Strategy
Before discounting a slow month, check listing distribution, calendar availability, stay rules, guest totals, and booking pace on Airbnb and Vrbo.
Read the GuideOwner & Co-host Relationships
Build a clearer owner and co-host relationship with agreed responsibilities, shared visibility, approval rules, and regular property updates.
Read the GuideCo-Host Growth
Create co-hosting capacity by standardizing recurring messages, calendar reviews, turnovers, and owner updates while keeping local judgment and relationships.
Read the GuidePlatform Strategy
Turn recurring guest-review themes into accurate listing copy, useful photos, and clearer amenities. Improve the stay without assuming a secret ranking formula.
Read the GuideRevenue Strategy
Review calendar gaps, minimum stays, pricing, listing accuracy, and guest friction to identify missed booking opportunities with a repeatable checklist.
Read the GuideSTR Operations
Support your existing co-host with clearer guest messages, calendar workflows, turnover tasks, and owner visibility while preserving relationships and decisions.
Read the GuideSTR Operations
Connect cleaning assignments to reservations, keep changes and cancellations current, and confirm property readiness with clear task owners and backup coverage.
Read the GuidePlatform Strategy
Answer Airbnb and Vrbo guest questions faster with verified property information, useful routine replies, and clear handoffs for requests needing a person.
Read the GuideSTR Operations
Build a weekly owner update covering bookings, property readiness, guest feedback, maintenance, and decisions, with a named next action and deadline.
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