How it works

One reservation.
The right next steps.

Follow the work from an open night to the next guest. We configure the routines; your system carries them forward, with your team in control.

Choose a stage

Click a button to explore its six routines.

18 operating elements.
One connected routine.

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Before the booking · 6 connected steps

Make the right nights bookable.

Your calendar and pricing rules create the conditions for a booking.

  1. One calendar

    Choose one reservation source across your connected channels.

  2. Pricing rules

    Apply your agreed rates, minimum stays, and booking windows.

  3. Valuable nights

    Protect valuable nights with rules that support stronger stay patterns.

  4. Small gaps

    Make short gaps bookable where your agreed policy allows.

  5. Inquiry replies

    Prepare useful replies for the questions guests ask before booking.

  6. Booking confirmed

    Use the confirmed reservation to trigger the next agreed steps.

Booking to arrival · 6 connected steps

Turn a reservation into a ready welcome.

The same booking details reach your guest, your tools, and your local team.

  1. Calendar synced

    Update availability across supported channel connections.

  2. Access prepared

    Prepare reservation-bound access where your locks and PMS support it.

  3. Cleaner scheduled

    Carry stay dates and property-specific tasks to the assigned cleaner.

  4. Arrival guide sent

    Send parking, entry, and Wi-Fi details at your chosen time.

  5. Comfort ready

    Use supported thermostat routines to prepare for arrival.

  6. Arrival alert

    Notify the person you choose when a supported arrival event occurs.

During & after · 6 connected steps

Close the stay. Prepare for the next.

Routine messages keep moving. Your team handles the moments that need judgment.

  1. Courtesy check-in

    Check in at the right moment so guests can raise a concern.

  2. Turnover reminder

    Remind your cleaner of the turnover using your agreed timing.

  3. Checkout guidance

    Send clear departure instructions before checkout.

  4. Between-stay setting

    Return supported devices to the settings you choose between stays.

  5. Thank-you & review

    Send a thank-you and review request in your voice.

  6. Next-stay improvements

    Use guest feedback to identify useful changes to messages or guidance.

Example workflows depend on your approved rules, PMS, integrations, and devices. Live guest help and final property readiness remain with your team.

Tim Waldron, systems and operations

From this example to your operation

We put the connections in place.

First, we map your properties, tools, rules, and people. Then we configure and test the routines around a stay. Once the setup is working, everyday adjustments keep it current, within fair use.

See what your setup includes